There is a believe that people can do work more effectively if they are equipped with the right tools. I have worked for a private company for years, and also involve with some project, which, of course all of activities are more involve with the followings which named Office Tools, according to me:
Ms. Outlook, Ms. word, Ms. Excel, Ms. Note, Ms. Project… some other social networks like Skype…etc. To be strong in professional career, knowing above is not enough but master it.
What if in an organization where those tools are costly provided and fully accessed, but associates could not use it effectively?